Most of our downloads are available without time restrictions or limitations, allowing you to access your files for life. However, please be sure to thoroughly read any downloadable product descriptions in the case of any exceptions.

If you’re struggling to open any of our files, it may be a browser issue.
Try using a different browser, or device if possible. If you are still having issues, please contact us explaining your issue.

Sadly, we have a strict no refund policy on all of our downloadable files.
In very rare cases, we may be able to issue a refund if downloads are purchased mistakenly.

We always welcome new ideas to help grow our platform. If you have any great ideas or suggestions that you think may benefit us, please do contact us and let us know. If we do use your suggestion, we will be more than happy to set your account up on an affiliate basis in order for you to benefit from any sales of the finalised documents.

Unfortunately, due to copyright reasons, and to prevent our content being shared toward other platforms, the majority of our content is not directly downloadable. Downloads will be available to access and be viewed via your account.